Everything as a Service (XaaS)
Improve your competitiveness with communications, collaboration and network as a Service.
Companies today are faced with a myriad of challenges requiring innovative solutions to sustain growth on limited budgets, while adapting to changing employee and customer needs in a highly competitive environment. Against this backdrop, many organizations are moving toward an “as a Service” technology acquisition model, and away from traditional up-front solution purchases.
ALE’s Everything as a Service (XaaS) solutions provide subscription-based communications, collaboration and networking services. This will give your organization greater budget control and enhanced business agility to quickly add and remove services as required. Moreover, transitioning to an XaaS model drives innovation, improves flexibility and optimizes operational efficiency.
The Solution
How XaaS can help you achieve your business objectives
Recognizing the unique requirements of every organization, ALE has a comprehensive range of as-a-service solutions, whether deployed on-premises, in a public or private cloud or a combination of the two. All are secure, fully protected with the latest cybersecurity measures, and updated as part of the services provided.
Explore our end-to-end XaaS offering:
1. Unified Communications as a Service (UCaaS)
Facilitate instant communications and collaboration among employees and empower your employees to work from anywhere. Our UCaaS solutions support seamless voice, text and video communications, enhancing efficiency and productivity.
2. Contact Center as a Service (CCaaS)
Reduce customer service complexity by simplifying processes and enhance customer satisfaction through streamlined and adaptable interactions with ALE’s omnichannel contact center.
3. Network as a Service (NaaS)
Enhance connectivity for campus, branch office, remote worker and datacenter environments. Our Naas offerings securely support access points, edge and core network switches, both indoor and outdoor, and incorporate robust end-to-end cybersecurity mechanisms.
4. Communications Platform as a Service (CPaaS)
Integrate real-time communications and collaboration services to your in-house applications and business processes to fulfill your specific needs.
Customer Benefits
How XaaS benefits your business
Our XaaS comprehensive offering enables organizations to streamline their operations, empower their employees to work from anywhere, and reduce customer service complexity while relying on an agile, secure network.
Moving to XaaS, empowers businesses to improve their competitiveness and agility:
- Better: achieve maximum operational efficiency
- Faster: adjust services to their needs
- Smarter: manage effective costs management and an optimum use of IT automation
For more insights, download our white paper “Improve your competitiveness with XaaS”.
Start the XaaS assessment questionnaire now
Do you have a specific challenge? Take our short assessment questionnaire and we will provide you with tailored recommendations and solutions so you can achieve your business goals.
Videos
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Is Everything as a Service (XaaS) the new norm?1/400:01:35
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Video: Boost your competitiveness with XaaS2/400:01:09
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Boost your competitiveness with XaaS3/400:01:09
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Turn your customer service centre into a customer satisfaction centre4/400:02:03
Supporting Documents
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Accelerate your competitiveness with XaaS
The XaaS approach allows organisations to subscribe to any combination of network, unified communications and collaboration and contact center platform services
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Improve your competitiveness with XaaS
In today’s uncertain world, more and more organizations are shifting towards an as a Service purchasing model to reach their goals and improve their competitiv…
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Define your winning strategy with XaaS
Understanding the aaS model and ALE's Everything-as-a-Service (XaaS) offering;
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Is Everything as a Service the new standard?
This infographic quotes industry analysts and experts on Everything as a Service trends and explains why many organizations are shifting to XaaS.
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Unlock the power of Unified Communications as a Service
Discover how Alcatel-Lucent Enterprise can improve your employee workplace experience
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Accelerating digital transformation with Network as a Servi…
Shifting to a NaaS model allows organisations to upgrade their network infrastructure and accelerate digital transformation without a massive upfront capital e…