Digital Hybrid Workplace

A combination of in-office, on the go and remote, the hybrid work model has become the preferred way of working. Businesses that adapt their communications technologies to provide flexible and agile hybrid workplace solutions gain a competitive edge. 

With a hybrid digital workplace, employees remain connected and empowered to deliver a best-in-class customer experience – essential for business sustainability and growth.

Create an unrivalled hybrid workplace

At Alcatel-Lucent Enterprise, we provide organisations with efficient and secure communications, collaboration, and customer services. Available on premises or from the cloud, ALE solutions allow businesses to successfully implement the digital hybrid workplace of their choice.

Communications systems

Select an enterprise-grade solution that delivers the highest levels of security, resiliency, and mobility so you can communicate with your teams and customers wherever you are.

With offers built to suit large (OmniPCX Enterprise Purple) and small (OXO Connect) organisations, every interaction can be converted to a lasting relationship with communications support from any endpoint. That includes desk phones, wireless mobile terminals (DECT), and softphones on PCs or smartphones. And with Purple on Demand, a flexible subscription-based business model, you can accelerate getting your digital hybrid workplace project up and running. 

Desk phones and softphones for the digital age

From desk phones designed for the digital age, to softphones enabling mobility in all situations, we provide solutions that best fit your needs. We deliver devices and applications that are easy to use, on-site or remotely, with an intuitive and user-friendly interface.

Hybrid cloud communications

Leverage your investment in an ALE communications system by adding cloud-based team collaboration services with Rainbow™ by Alcatel-Lucent Enterprise. 

Rainbow features group chat, file exchange, audio and video calls, web conferencing and much more. And with ALE Connect CCaaS solution, your customer service can manage omnichannel interactions (email, live chat, social media, and telephone) with the quality and efficiency today’s customers expect.

Private cloud

If you are an organisation that wants to retain control over your unified communications, choose Rainbow Edge. As a private cloud solution based on a flexible architecture, you select a local data centre or host on premises as a connected or standalone solution.

Here´s why customers choose ALE

• Efficient, universal solutions for seamless communication, collaboration, and customer service.
• Leverage existing investments with our hybrid cloud communication strategy.
• Tailored digital-age solutions for engaged and motivated enterprise workforce.
• Proven approach delivers fast, tangible benefits, and reduced operational and financial risk.